Card Services

If you fear that your card has been lost or stolen, you have the ability to freeze it within seconds. Simply log in to your Online Banking, click on ‘Profile’, and then choose ‘Deactivate/Activate My Card’. You can also reactivate the card if it is found safe!”
Lost Stolen Credit Debit Cards Locate Numbers North Valley Bank

About card services

Not all credit cards are created equal, but finding the perfect credit card that fits your financial lifestyle is easy at North Valley Bank. Maybe you’re looking for a rewards card that earns automatic bonus points every month on your purchases. Or, maybe you prefer a debit card to use in place of a check for your shopping and travel needs, as well as pay bills. Whatever your needs, North Valley Bank offers a card that’s just right for you!

ATM/Debit Cards

Identity Theft Prevention North Valley Bank

North Valley Bank has teamed up with MoneyPass© Network to offer coast-to-coast access to thousands of surcharge-free ATM’s located where you live, work and travel.

Go to MoneyPass.com, click on the ATM locator on our homepage or download the free MoneyPass app in the app store to find an ATM nearest to you!

Report a lost or stolen card

ATM Cards

North Valley Bank ATM Cards offer you convenient access to your savings and/or checking account any time day or night. The ability to make withdrawals, deposit funds, make transfers or just check your balance is at your fingertips. To apply for a North Valley Bank ATM card, stop by one of our branch locations today!

MasterCard Debit Cards

The MasterCard® Debit Card is more convenient than writing checks and safer then carrying cash. Transactions are deducted directly from your checking account without the hassle of searching for your ID or providing personal information in the checkout line. With the MasterCard® Debit Card you receive the combined benefits of an ATM card as well as the ability to make purchases everywhere that MasterCard® is accepted. To apply for a North Valley Bank MasterCard® Debit Card, simply stop by one of our branch locations.


Credit Cards

Credit Card Debit Cards Card Services North Valley Bank
My Account Access / Make a Payment Report a lost or stolen card

Choosing the right credit card is easier than ever.

No matter which card you choose, you’ll enjoy important features like:

  • EMV smart chip technology for added security
  • Mobile purchasing capability for added convenience
  • Plus much more!

Let’s get started…

Save with a longer intro rate.


North Valley Bank Platinum Visa Card

Visa Platinum Card

Save on interest with an extended introductory rate and pay down other credit card balances faster.
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Earn valuable rewards.


North Valley Bank Platinum Visa Card

Visa Bonus Rewards Card

Watch your rewards add up fast with 1 point for every $1 you spend on eligible net purchases, and receive automatic bonus points each month. Plus get $25 cash back1 after your first purchase.
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North Valley Bank Platinum Visa Card

Visa Bonus Rewards PLUS Card

Watch your rewards add up even faster with 1 point for every $1 you spend on eligible net purchases, and receive even more automatic bonus points each month. Plus get $50 cash back1 after your first purchase – all with a low annual fee.
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North Valley Bank American Express Card

Cash Rewards American Express® Card

Earn cash back1 every time you use your card: 3% on gas, 2% at supermarkets, and 1% on all other eligible net purchases, plus $25 cash back1 after your first purchase.
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North Valley Bank American Express Card

Travel Rewards American Express® Card

Earn great rewards faster with 3X reward earnings on airline net purchases and 2X reward earnings on restaurant and hotel net purchases and 1X reward earnings on all other eligible net purchases, plus get $75 cash back1 after your first purchase – all with a low annual fee.
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Build your credit.2


North Valley Bank Platinum Visa Card

Visa Secured Card

Start building (or rebuilding) your credit history, even if you’ve been turned down for other credit cards, with flexible credit lines based on a security deposit and a low annual fee.
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1 - Reward points can be redeemed as a cash deposit to a checking or savings account or as a statement credit to your credit card account. First purchase bonus points will be applied 6 to 8 weeks after first purchase and are not awarded for balance transfers or cash advances.


2 - Late payments and going over the credit limit may damage your credit history.


The creditor and issuer of these Cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., MasterCard International Incorporated, and American Express. MasterCard is a registered trademark of MasterCard International Incorporated. American Express is a federally registered service mark of American Express.

Lost or Stolen Cards

Lost Stolen Credit Card Information

If your card has been lost or stolen please immediately contact the appropriate number listed below

ATM Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday, or call #800-264-5578 after hours.

MasterCard® Debit Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday, or call #800-264-5578 after hours.

Visa® Credit Card

For a Visa® Consumer Credit Card please call #800-558-3424.
For a Visa® Business Credit Card please call #866-552-8855.

Once you have reported your card status, please continue to diligently monitor your accounts for suspicious and/or fraudulent activity. To report fraudulent or suspicious activity please contact the appropriate number listed below:

ATM Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday.

MasterCard® Debit Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday.

Visa® Credit Card

For a Visa® Consumer Credit Card please call #800-558-3424.
For a Visa® Business Credit Card please call #866-552-8855.